Terms of Service

These Terms of Service (“Terms”) set out the basis on which OnSquared(“we”, “us”, “our”) provides its website and services. By using our website or engaging us for work, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Our services

We provide digital services which may include web development, ad creation and management, SEO, lead generation and AI automation. The specific services, deliverables, timelines and fees for any project will be agreed with you in a separate quote, proposal or written agreement (“Project Agreement”). If anything in a Project Agreement conflicts with these Terms, the Project Agreement takes precedence for that project.

2. Quotes & proposals

Quotes and proposals are based on the information you provide and are valid for the period stated (or 30 days if none is stated). Work begins once you have accepted the quote and, where applicable, paid any agreed deposit.

3. Fees & payment

• Fees are as set out in your Project Agreement and are quoted in pounds sterling (£).
• Unless agreed otherwise, a deposit may be required before work begins, with the balance due on or before completion.
• Ongoing / monthly plans (for example maintenance, management or retainers) are billed in advance and continue until cancelled in line with these Terms.
• Late payments may result in work being paused until payment is received.

4. Your responsibilities

To help your project run smoothly, you agree to provide the content, access, information and feedback we reasonably need, in good time, and to ensure that any materials you supply (text, images, logos, etc.) do not infringe anyone else’s rights. Delays in providing these may affect timelines.

5. Revisions & scope

Any revisions included are as stated in your Project Agreement. Work that falls outside the agreed scope may be quoted and charged separately.

6. Timelines

We will use reasonable efforts to meet agreed timelines, but they are estimates and depend in part on your timely input and third parties. We are not liable for delays outside our reasonable control.

7. Intellectual property & ownership

Once a project has been paid for in full, ownership of the final deliverables we create specifically for you (such as your website design and content we produce) passes to you, except for any third-party materials, stock assets, fonts, plugins or software, which remain subject to their own licences. We retain the right to display and reference completed work in our own portfolio and marketing unless we agree otherwise in writing.

8. Third-party services

Your project may rely on third-party platforms and services (for example hosting, domains, advertising platforms and analytics tools). These are governed by their own terms, and we are not responsible for their availability, performance, policies or charges.

9. Cancellation & refunds

You may cancel a project or an ongoing plan by contacting us. Deposits and fees for work already carried out are non-refundable. For ongoing / monthly plans, cancellation stops future billing from the next billing cycle; fees already paid for the current period are not refunded. Any specific cancellation terms in your Project Agreement will apply.

10. Confidentiality

Each of us agrees to keep the other’s non-public business information confidential and to use it only for the purpose of the project.

11. Liability

We provide our services with reasonable skill and care. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, or for loss of profits, revenue, data or goodwill. Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud). Where we are liable, our total liability in connection with a project will not exceed the fees paid for that project.

12. No guarantee of results

While we work hard to deliver strong results, the performance of websites, ads, SEO and lead generation depends on many factors outside our control (including third-party platforms, competition and your own market). We therefore cannot guarantee specific rankings, traffic, leads, sales or revenue.

13. Termination

Either of us may end an engagement if the other materially breaches these Terms or a Project Agreement and does not put it right within a reasonable time. On termination, you agree to pay for all work carried out up to that point.

14. Governing law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to these Terms

We may update these Terms from time to time. The “last updated” date above shows the latest version, which applies to any new projects or continued use of our website.

16. Contact us

If you have any questions about these Terms, please email us at onsquare.partnerships@gmail.com.

17. How this website was built

In the interest of transparency: this website — including these Terms — was designed and built using the tools, resources and skills of artificial intelligence (AI).